Privacy Policy
Last updated: May 6, 2026
Overview
My Ride Service Center ("we," "us," or "our") is committed to protecting the privacy of our customers. This policy explains how we collect, use, and protect the personal information you provide to us through our website, phone, or in person at 2715 Lafayette Blvd, Fredericksburg, VA 22408.
Information We Collect
We may collect the following types of information:
- Name, phone number, and email address when you contact us or book an appointment
- Vehicle information (make, model, year) needed to provide service
- Service history related to your vehicle
- General website usage data (pages visited, browser type) via analytics
How We Use Your Information
We use your information to:
- Schedule and confirm service appointments
- Communicate with you about your vehicle and repairs
- Send appointment reminders and service updates via SMS or phone (with your consent)
- Improve our services and website experience
We Do Not Sell or Share Your Information
We do not sell, rent, trade, or share your personal information — including your mobile phone number — with any third parties, affiliates, or partners for marketing or lead generation purposes.
Your contact information is used solely to provide services you have requested from My Ride Service Center. We will never disclose your phone number or personal data to outside companies for commercial use.
SMS Messaging
If you provide your mobile phone number and consent to receive SMS messages, we may send you:
- Appointment reminders and confirmations
- Service updates and vehicle status notifications
- Occasional promotional offers from My Ride Service Center
Message frequency varies (approximately 2–4 messages per month). Message and data rates may apply. Reply HELP for assistance or STOP to opt out at any time. Your mobile phone number will never be shared with third parties for any purpose.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Access to your data is limited to staff who need it to provide services to you.
Third-Party Services
Our website may use third-party tools such as Google Analytics for general traffic analysis. These services have their own privacy policies and do not receive your personal contact information from us.
Your Rights
You may request to access, correct, or delete any personal information we hold about you at any time. To do so, contact us at:
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.